FAQs
Frequently Asked Questions (FAQs) - Urbandel Store
1. What types of products does Urbandel Store offer?
Urbandel Store specializes in contemporary fashion, offering a range of sophisticated clothing items including t-shirts and jeans that blend city chic with timeless elegance.
2. What are your shipping policies?
We offer free shipping on all orders over $200. Our goal is to ensure your shopping experience is smooth and satisfactory, delivering your purchases promptly.
3. How can I return or exchange an item?
If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order. Items must be in their original condition with tags attached. We aim to make this process as seamless as possible for our customers.
4. Are there any ongoing promotions or sales at Urbandel Store?
Yes, we frequently have sales on various items. For example, you might find our stylish t-shirts and jeans at discounted prices. Keep an eye on our website for the latest promotions and deals.
5. How can I stay updated on new arrivals and special offers?
To stay informed about the latest collections and exclusive offers, we recommend subscribing to our newsletter and following us on our social media channels.
6. Do you offer international shipping?
Yes, we do offer international shipping. Shipping fees and delivery times may vary based on the destination. Please check the shipping details during checkout for more information.
7. What should I do if I have issues with my order?
If you encounter any issues with your order, our customer service team is here to help. Please reach out via our contact page, and we will assist you as soon as possible.